I just wanted to take a moment to tell you what terrific pilots I had yesterday. They couldn’t have been nicer and they did a great job landing in some difficult weather conditions. Eighty percent of the flights cancelled into O’Hare and there were many aborted attempts at landing. I am grateful that I had such a competent and nice team. My thanks to both of them and you.
They do what they say they will do. Our passengers are perfectly happy. It is a seamless experience.
I kind of like the fact that with FlyPrivate, they are as good as their last flight. I don’t have money tied up. I can change should service start to wane. I absolutely had that experience with NetJets. They oversold their Marquis card and I was never getting the plane I wanted.
I am not sure I thanked you adequately for the service I received on my recent FlyPrivate trip to CA…I did, however, want you to know how pleased I was with my FlyPrivate experience. The pilots could not have been more fun and patient! They were fully into the spirit of the occasion and I very much appreciated their flexibility. Thanks for all you and your team did to make my weekend so special. Many thanks.
