Hate to do this, but full disclosure: I am going to drain my Wheels Up account so I can come back to your per-trip service. Short term miss, long term gain.
I just wanted to take a moment to tell you what terrific pilots I had yesterday. They couldn’t have been nicer and they did a great job landing in some difficult weather conditions. Eighty percent of the flights cancelled into O’Hare and there were many aborted attempts at landing. I am grateful that I had such a competent and nice team. My thanks to both of them and you.
They do what they say they will do. Our passengers are perfectly happy. It is a seamless experience.
I have very much enjoyed working with you. My experience working with you and FlyPrivate has been exceptional.