Thanks so much for all your help. You always make this such a pleasant and painless experience for us.
I just wanted to take a moment to tell you what terrific pilots I had yesterday. They couldn’t have been nicer and they did a great job landing in some difficult weather conditions. Eighty percent of the flights cancelled into O’Hare and there were many aborted attempts at landing. I am grateful that I had such a competent and nice team. My thanks to both of them and you.
Everything went great! Happy with the jet, food and attendant. Most of all, happy to be home!
They do what they say they will do. Our passengers are perfectly happy. It is a seamless experience.