I call and they show up. They show up on time. There are no issues there. Sometimes NetJets would overbook and be late.
Hate to do this, but full disclosure: I am going to drain my Wheels Up account so I can come back to your per-trip service. Short term miss, long term gain.
Thanks for a great flight. My wife and I enjoyed the trip and the dogs seemed fine. We now have an easy way to travel back and forth to Naples. Thanks!
I wanted to make sure that you knew that on this past trip that was scheduled for my executive team., he was very impressed with the pilot and co-pilot. He said that these two gentlemen were the best he had ever had! I wanted to make sure you knew this; sometimes the only correspondence you receive is when there is a problem. Thank you, again.