I just wanted to take a moment to tell you what terrific pilots I had yesterday. They couldn’t have been nicer and they did a great job landing in some difficult weather conditions. Eighty percent of the flights cancelled into O’Hare and there were many aborted attempts at landing. I am grateful that I had such a competent and nice team. My thanks to both of them and you.
I call and they show up. They show up on time. There are no issues there. Sometimes NetJets would overbook and be late.
They do what they say they will do. Our passengers are perfectly happy. It is a seamless experience.
I am not sure I thanked you adequately for the service I received on my recent FlyPrivate trip to CA…I did, however, want you to know how pleased I was with my FlyPrivate experience. The pilots could not have been more fun and patient! They were fully into the spirit of the occasion and I very much appreciated their flexibility. Thanks for all you and your team did to make my weekend so special. Many thanks.
